About Us
We started out as a full-service marketing and advertising agency 15 years ago. When the web really began to gather steam, we quickly shifted our focus to website design. Right out of the gate we created successful, results-driven websites for our clients and continued to refine our skills in the online arena.
Today, NetPilot Web Solutions (formerly Specialized Marketing Agency) has developed hundreds of websites and interactive marketing tools for companies across the country. We’re an award-winning web design company, receiving Dottie Awards in 2004, 2005, 2006, and 2007. The Dottie Awards recognizes outstanding web design in northern California. (NOTE: The Dottie Awards ended their program in 2008.)
Too often we hear horror stories about web design companies delivering inferior products and service. At NetPilot Web Solutions we’ve been single-handedly trying to change the Web industry’s image -- one website at a time. Since 1994, our goal has always been to give every client more than is expected. That means real, honest-to-goodness service. Whether it’s a phone call, an e-mail status report, or an in-person visit, we will provide outstanding service—guaranteed. It’s why we’ve excelled in our industry for 15 years. Service is also the reason why almost 85% of our new business comes from referrals. We’re proud of our reputation, and we’re ready to prove it to you.
Along with outstanding service, we create websites that work and do what they’re supposed to do. In most cases, our clients want their website to generate business. Whatever your goal, we zero in on the mission and rely on 15 years of experience to get you real, measurable results.
Unlike many competing web design companies, we’re formally trained in traditional marketing, search engine marketing and website usability (interface design). Our graphic designers are trained and educated in traditional design. These skills give us a tremendous advantage in conceptualizing and building a website that speaks to your audience clearly.
Our 20-year background in marketing helps us to ask the right questions and begins the journey of online success. Solid organization and process management gets your site created correctly, on time, and within budget. Our fees are fair. Not the cheapest, nor the most costly, just reasonable and packed with value. No costs are hidden. Everything is estimated up front and always easy to understand. We speak English not “website-ese”. We realize you may not be up on the latest JAVA, CGI scripting, Flash animation, META tags, and database coding. Our job is to make the process clear so you feel comfortable.
Here are a few accomplishment highlights:
- In a program since passed, NetPilot Web Solutions was proud to be one of only six Web design companies in California that SBC Communications (now AT&T) referred to their small business hosting clients.
- We were proud to be invited as a guest faculty member of Washington State’s Digital Government Academy.
- We were proud to be invited as a guest presenter in many public Web-focused seminars sponsored by the El Dorado Hills, California, Chamber of Commerce.
- We're a certified Small Business Vendor with the State of California (certification number: 58256.
- We’ve been audited and approved by ePublicEye (independent company that rates Web-related businesses) – listed under our former name of Specialized Marketing Agency.
- We’re an award-winning agency, receiving Dottie Awards in 2004, 2005, 2006, and 2007. The Dottie Awards honors the accomplishments of Northern California based businesses, governmental agencies, organizations and individuals that represent the most creative, innovative, and user-friendly websites on the Web. (NOTE: The Dottie Awards ended their program in 2008.)
In addition to being an active member in a number of associations in the fields of usability and visual communication, our memberships include:
- Web Marketing Association
- International Webmasters Association
- HTML Writers Guild
- El Dorado Hills, California, Chamber of Commerce
- Society for Technical Communication (STC)
- The Usability Professionals’ Association (UPA)
Did you know that we're an award-winning Web design company?
